Please read our Terms & Conditions carefully to understand how we work. By using our site and buying our services you consent with our practices expressed in this document. If you do not agree, please refrain from using our site.

Fees

• All service orders are subject to a minimum diagnostic fee according our type of device rates; this amount will be applied to the final bill if if quote is approved. Diagnostic fee is not refundable. 
• Customer has up to 3 days to respond to our estimate; if not, device will be set for pick up. Re-entry will require a new diagnostic fee.
• Customer has up to 7 days to pickup the equipment, otherwise it will be subject to a $5/daily storage fee. After 30 days, device will be considered abandoned and it will be discarded at AntonyTech discretion without notifying the customer.

• Customer IS fully responsible for backing up all existing data including but not limited to documents, bookmarks, emails, contacts, music and pictures. 
• Customer will hold harmless AntonyTech for any data or software that may be lost or erased.
• AntonyTech Support is NOT responsible for the condition of the data transferred or recovered before or after diagnostic or repair.
• AntonyTech is NOT responsible for virus infection of the unit or any security threat to the unit, including threats due to weak passwords, after a repair.

Equipment

• Customer certifies that he/she is the owner or has permission to bring in the device for repair.
• AntonyTech is NOT responsible for the health of equipment left for over 7 days from the time the unit is ready for pick up.
• AntonyTech is NOT responsible for the state of the data or any other component if unit does not turn on when it is checked in.
• AntonyTech will retain any equipment brought in for service until full payment is received.

• Warranty starts when unit is ready for pick up.
• Services are warrantied for 90 days for hardware repairs and 30 days for software repairs.
• AntonyTech cannot control what or how the virus affected the computer before or after the removal.
• Recurrence of viruses, malware, spyware or adware will be treated as a new repair at additional cost.
• Hardware and software installations or upgrades performed knowingly or otherwise by the user or a third party, adjustment of settings and hardware tampering, will immediately void the warranty.